Blog
Five-Diamond Customer Service (Hospitality Industry)
A story and video recognizing a real-life example of outstanding customer service, from Bill Marriott and Gregg Gregory.
Read moreWould You Answer This Ad?
Would YOU answer this ad for a degree, of all things, after reading their command of the English language in the subject line? Think about this one the next time you look at a resume or online job candidate that notes an advanced degree from some un-trackable institution.
Read moreOnline “People Skills”
Have you ever thought about your online etiquette and manners as “people skills”? Here are seven tips for how to have better people skills online.
Read moreEnglish – Which Language Is It, Anyway?
An interesting article about English and its many forms. English has always been a sponge language. Since it was written, it has adopted words from Norse, French and Latin, among others. English now has up to 700,000 words–more than almost any other language.
Read moreTips for Managing Your Career in Fierce/Tight Job Market
10 tips for career success in a tough job market (which is really any job market where competition is fierce).
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