Destructive Comments

   Dr. Marshall Goldsmith, in a video blog I watched today, spoke on how to avoid making destructive comments as a leader or manager. I contend that his advice applies to giving and receiving feedback in any situation, not just in business or as a manager.

He suggests that when you think you are about to be "up front and honest" with someone, ask yourself four questions: "Will the comment I'm about to make…

1. Help the company?
2. Help our customer?
3. Help the person I'm talking to?
4. Help the person I'm talking about?

If your answer is "no" to these questions, reconsider making the comment.

Watch the full video blog on how to avoid making destructive comments, here.