2009_Jan-thru-Jun Summary: Pings, Tweets, Updates, Posts (Sylvia Henderson_Springboard Training)

Effective Communications Month Tips:
June is Effective Communications Month.
(http://www.mhprofessional.com/?page=/mhp/categories/chases/content/special_months.html#june)

• Tip#11: Speak w/a telemarketer & ask questions. Make THEM listen & answer. More tips @ http://ping.fm/mOBxk
• Tip#10: Vary your vocal usage.
• Tip#9: Practice saying tongue twisters out loud.
• Tip#8: Enunciate.
• Tip#7: Listen to an audio broadcast & envision what the people talking look like. U hear vocal cues.
• Tip#6: Write a formal email note that is only 1 screen long (does not require scrolling). Here's why. http://ping.fm/WdSuN
• Tip#5: Use illustrations 2 convey concepts. More people R visual communicators than use other modalities. http://ping.fm/H3BsU
• Tip#4: Stand (or sit) using good posture; it projects confidence whether you feel it or not.
• Tip#3: Smile @ someone you pass by. #5. Be conscious of your gestures. More tips @ http://ping.fm/dop3w
• Tip#2: Ask a question to clarify a point. #3. Look up a word you do not understand. [LINK TO BLOG POST WHEN TRANSFERRED.]
• Day 1-Tip#1: Listen a greater % of time than U speak. U have 2 ears & 1 mouth. Use them proportionally.

Don't hold another meeting until you read, circulate, and print this! "We've Got To Stop Meeting Like This". http://ping.fm/g2Zfo

Effective Communications Month Tips: Answer the phone (remember them?) on the 2nd or 3rd ring. Give a professional greeting.

Take ownership of your actions and decide U can do something about other people's reactions 2 U. Placing blame elsewhere gets U nowhere. 

RozTrieber says "Live Life Laughing" 2 counter negatives of illness. Spread the word_buy the book 2 support cancer fight. http://ping.fm/dw56D 

RSVP=respond with an answer. You are invited. People plan food and setups based on numbers. Have the courtesy to reply.

Why quote someone else when U can write your own, then use it until everyone else quotes you. It "brands your brain".

Compiled a list of phrases that encourage cooperation from suggestions after change inhibitors. Use these often http://ping.fm/IgXFK

Accept compliments with a simple "Thank you" rather than "Oh, it's nothing" or "No problem".

Best customer service still person2person yet this is an interesting alternative http://ping.fm/TwED3

Compiled a list of phrases that inhibit change. Need lots more that encourage change! http://ping.fm/za40r

IM NT UR BZNS WRTG STL. Text messaging has its place as a communications tool, yet not in a professional business environ.

"Let's do lunch." If serious, follow up immediately w/2-3 dates & "Which of these R U available?" Gets commit & shows U mean biz.

Facilitated BunnySlippers_Balance_BFFs-Evolving_ Professionalism. Use "Contact Us" menu at SpringboardTraining.com to request handout.

Learning to manage multiple network updates using PING.fm (Steve Dorfman's recommendation)